When your engine is sluggish or you hear a strange noise underneath your car, but you’re not sure what it is, trust the experienced service team at Bachman Chevrolet to diagnose your problem promptly and accurately. When you trust your service and maintenance issues to Bachman, you won’t leave our service department wondering if the problem has been properly fixed. At Bachman, our service team has 350 years of combined service department technical experience. We also have a well trained team of service technicians that are dedicated to properly diagnosing your service problem and fixing it efficiently and skillfully. Take a look at the different certifications our technicians have achieved.
Bachman Chevrolet Louisville Has Two World Class Technicians (WCT) on Board
Technicians achieve the elite status of World Class Technician (WCT) after satisfying strict requirements for their respective mechanical or body area, which includes obtaining Master Technician Certification (MTC) in select areas. The WCT program allows technicians the opportunity to validate their knowledge and demonstrate their skills to their employer and to their customers in all areas of automotive service. After achieving this certification, they are considered “the one and only GM expert.” Technicians who achieve WCT status have successfully completed eight of nine Master Technician Certifications in the mechanical area, along with accompanying Automotive Service Excellence (ASE) Certifications. Technicians choose to complete either the Engine Performance or Diesel Engine Performance along with seven mechanical-related certifications.
Eight General Motors Master Technicians are on Staff at Bachman
A GM Master Technician is the highest certification that a GM Technician can earn. Technicians that achieve this status must complete all levels of GM certification and enough overlapping courses that they are able to also earn their ASE Master Technician Certification during the process as well. GM Certified Technicians reach three levels during training. These levels begin with Bronze and Silver and end with Gold Level certification. Once these levels are complete, they then have the opportunity to reach the GM Master Technician status.
In order to become a GM Master Technician, exclusive GM training must be completed as well as a series of tests. To achieve GM Master Technician status, there are a total of 12 categories and a number of courses that must be completed to earn that title. Each category can consist of one to five or more courses and each course may range from a couple of hours to multiple days of class work. Once the technicians reach a certain level, they remain certified at that level, while additional classes are added each year for the GM Certified Technician to maintain their earned level.
At Bachman Chevrolet, We Have 10 ASE Master Techs
To earn Master Mechanic status by becoming certified by the National Institute for Automotive Service Excellence (ASE), candidates that pursue a master-level certification must pass eight tests that make up the automobile and light truck testing series. This series includes tests on automatic transmission and transaxle, manual drive train and axles, suspension and steering, electrical and electronic systems, heating and air conditioning, engine repair, braking systems, and engine performance. Two years of full-time work experience in the motor vehicle service industry is needed to qualify for ASE certification. To remain certified at the master level, technicians must take recertification tests every five years. If one of the eight certifications expires, master mechanic status will be lost until that recertification test has been taken and passed.
You can trust your vehicle to the master technicians at Bachman Chevrolet in Louisville. We are proud of the accomplishments they have achieved to become the best in their field, along with their commitment to continued education. Click here to meet our service staff or to schedule a service appointment.